이용약관

1.Acceptance of Terms

By accessing or using the Salonify platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2.Description of Service

Salonify provides an online booking platform connecting customers with beauty and wellness service providers. Our Service includes booking management, payment processing, and business management tools.

3.User Accounts

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account
• You must be at least 16 years old to use our Service
• One person may not maintain more than one customer account

4.Business Accounts

• Business accounts require valid business registration
• You must have authorization to represent the business
• Subscription fees are billed according to your chosen plan
• Business accounts must comply with local regulations

5.Bookings and Payments

• Bookings are subject to availability and business confirmation
• Cancellation policies are set by individual businesses
• Payments are processed securely through Stripe
• Refunds are handled according to the business's cancellation policy
• For online payments, the following fees apply and are deducted from the service provider's payout:
  • Platform fee: 3.5% of the booking total (minimum €0.50)
  • Payment processing fee (Stripe): 2.9% + €0.30 per transaction
• Customers always pay the displayed service price. All fees are borne by the service provider and deducted from their payout

6.Reviews

Users may leave reviews after completed appointments. Reviews must be honest, relevant, and not contain offensive content. We reserve the right to remove reviews that violate our guidelines.

7.Intellectual Property

All content, trademarks, and intellectual property on the platform belong to Salonify or its licensors. You may not copy, modify, or distribute our content without permission.

8.Limitation of Liability

Salonify acts as a platform connecting customers with service providers. We are not responsible for the quality of services provided by businesses listed on our platform.

9.Governing Law

These terms are governed by the laws of Luxembourg. Any disputes shall be resolved in the courts of Luxembourg City.

10.Contact

For questions about these terms, contact us at: [email protected]